How Gravity Labs Launched in Japan without a Japan Team

Company Introduction

Gravity Labs is a healthcare startup dedicated to improving modern individuals’ healthy lifespans through the power of ‘rewarding’ healthy habits. Their mission is to encourage people a healthier lifestyle leveraging financial and social incentives.

Gravity Labs’ vision is to make the world’s leading reward-based healthcare super app by reaching a billion global users. Their app, Moneywalk, empowers users who engage in health-related activities by rewarding points, which can be converted into tangible benefits. By rewarding points and financial incentives, Moneywalk makes it easy for anyone to incorporate healthy habits into their daily routine, such as walking, logging meals, recording weight, and measuring blood pressure.

Reason for Japan Entry

Gravity Labs had global expansion in mind from Day 1. They found the Japanese market very attractive, due to the well-established ‘Poikatsu’ culture (Japanese abbreviation for “Point Actitivty”. You would receive points for completing certain tasks or activities, and the points would usually be able to be converted to some currency within the app or real cash) and the success of similar apps in the market. Additionally, since East Asian countries share similar cultures, Gravity Labs believed that it would allow them to achieve success with minimal changes to the core user experience of our app, making it an attractive market for them to enter.

Japan Entry Approach

To enter the Japanese market, Gravity Labs first defined certain KPIs to validate the Japanese market. Through these KPIs, they concluded that the Japanese market was attractive for them to enter.

Gravity Labs first researched the market landscape such as Japan’s Poikatsu app landscape, local ad networks, e-card B2B providers, and potential partners. On the operational side, Gravity Labs began reviewing service terms of use and consent for personal information collection tailored to Japanese law to ensure that they are compliant in their activities.

During this process, they met with various experts who have grown B2C businesses in Japan and conducted many interviews to gain qualitative insights, asking Japanese locals for their insights on their app.

Gravity Labs’ app, Moneywalk, in English, Korean, and Japanese, respectively.

Considering Japan Market Entry?

KPIs, Impact, and Results

Gravity Labs mirrored the KPIs set for the Korean market (Gravity Labs had activity in Korea before entering Japan) for their Japan entry, focusing on customer acquisition cost, retention, and revenue. Their confidence was rooted in the belief that reaching their target metrics would ensure sustainable business operations in Japan.

The Japan entry is still in the early days, but Gravity Labs CEO, Jacob Kim, has said that “the results of our entry into Japan have been much better than we expected. Based on these metrics, we have decided to learn more about the Japanese market and make more efforts to understand Japanese users better.”

Their engagement metrics have shown promising growth, with a notable increase in daily active users and a steady rise in user retention since our launch in Japan. These metrics not only signify their app’s acceptance but also underscore the effectiveness of our strategies and the potential for further expansion.

Gravity Labs and Nihonium

Gravity Labs was introduced to Nihonium through a different startup in the Korean startup ecosystem.Gravity Labs has been collaborating with Nihonium from day one after deciding to enter the Japanese market. Once the engagement started, CEO, Jacob Kim has said:

“Nihonium took charge of localizing our product from A to Z when we had no foundation in Japanese. As a team without a Japan entity established yet, “a local partner was very important for us to make achievements. Our team’s product building follows the agile manifesto, which makes agility and speed as our core product building value. We needed to instantly translate and localize our app, but without Nihonium, we wouldn’t have been able to move fast enough and make lots of updates in Japan. Nihonium first translated our app, then polish it twice to make better localization, and makes this process done in a few days. Since ‘trust’ is a very important factor for a Japanese business to achieve success, this type of complete localizing while finishing it quick enough was very important. In addition to localization and translation, Nihonium has assisted with user surveys and interviews, SEO, marketing, PR, and more. This made us to better understand the Japanese market, making it more easier to achieve fast growth.”

Considering Japan Market Entry?

Nihonium’s expertise around the local market and strong understanding of software has enabled Gravity Labs to quickly launch and scale in Japan — Gravity Labs was able to launch in Japan within three weeks after engaging Nihonium. Nihonium is now also in active conversations with local partners that will help Moneywalk grow locally. Gravity Labs’ journey into the Japan market has just begun but has been able to achieve a strong and accelerated start.

 

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